All orders placed on mytouch-phone.com are free shipped. But there are quite a few choices avaible for out customers, Express and Registered Airmail. To find a safer and faster shipping method at low cost, is a never ending quest at Mytouch-phone.com
At Mytouch-phone.com, we choose DHL and EMS as the express service providers. We will decide on which couriers to choose from for any specific orders, based on the destination country, delivery time, cost and other issues. We prefer DHL at Mytouch-phone.com. The normal delivery time by DHL is 2 to 4 days, and 5 to 7 days by EMS.
Mytouch-phone will update customers’ order status after the orders dispatched, customers could log into their accounts at mytouch-phone.com to retrieve the shipping information. A shipping notice will be sent to customer as well.
New solutions in this method have been developed by various shipping agents recently. And Mytouch-phone.com is working closely with the industry leader on this. Our goal is to find a balanced solution, which could provide our cusrtomers a saver, faster and cheaper shipping, trackable online, a shipping our customers could count on.
Currently at Mytouch-phone, orders shipped by reg. airmail to UK, Germany, France, Italy, and Spain are shipped via Post Link, serviced by www.4px.cc. Parcels will be first flown to London by charters arranged by 4PX, and trackable atwww.4px.cc and Mytouch-phone home page. Then parcels will be forwarded through UK Royal Mail to the final destinations, and this part of the travel could not be tracked online. The standard delivery time is 4 to 8 days.
Reg. Airmail to US is serviced by USPS, with the whole trip trackable online, at www.usps.com and home page of Mytouch-phone.com. It normally takes about 5 to 8 days to get delivered.
To the rest of the world, we use Singapore Post for reg. Airmail service. All parcels could be tracked onwww.singpost.com before they leave Singapore, and then customers should be able to track parcels on postal service website of the destination countries. The delivery time is about 2 weeks, and could be delayed in some circumstances.
We are currently exploiting the possibilities of expanding the Post Link service to all European countries, potentially all over the world. And we are trying to find a solution to allow our customers to track their orders through the whole trip. We understand our customers’ needs, and we strive to make them come true.
Shipping is free worldwide for purchases equal or exceed the 50euro delivery time varies between 5 and 10 days for purchases below the 50euro delivery time varies between 10 and 20days.
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